Tailor Man — User Manual
Everything you need to run your tailor shop from first consultation to final delivery. Jump to your role to get started quickly.
Getting Started
Signing up
- Go to the Tailor Man home page and click Start Free Trial.
- Sign in with your Google account. Enter your shop name when prompted.
- You are now the Admin (owner) of your shop workspace. You get a 30-day free trial with full access.
- After your trial, your Super Admin will activate your plan. You'll receive a notification when it's time to renew.
First-time setup checklist
- Go to Settings → fill in your shop name, address, phone, GSTIN, and upload your logo URL for receipts.
- Go to Settings → Item Types → add the garment types your shop handles (e.g. Salwar, Blouse, Kurta, Lehenga).
- Go to Employees → add your staff with their roles.
- Go to Inventory → seed your fabric and material items if you want stock tracking.
- Create your first customer and bill — you're live.
Roles overview
Every person in your workspace has one of four roles. Each role limits what they can see and do:
- Admin — Full access. Manages employees, billing, settings, wages, expenses, reports.
- Cashier — Creates and manages bills and customers. Records payments. Cannot access wages or expenses.
- Cutter — Sees only bills assigned to them. Advances cutting stages.
- Stitcher — Sees only bills assigned to them. Advances stitching stages.
AI Voice Guide & Help
Every page has a built-in AI Voice Guide that reads each field out loud, one at a time, in your own language. It's perfect for training new staff or for anyone who prefers listening to reading.
- Tap the 🔊 AI Voice Guide button floating at the bottom-right of any page.
- Choose your language (Malayalam, Hindi, Tamil, Telugu, or Kannada) from the switcher at the top of the panel.
- Tap ▶ Start voice guide. The app speaks each field while highlighting and scrolling it into view, showing "Step n of N".
- Use Previous, Repeat, Pause, Next, and Stop to move at your own pace.
- The same panel also shows written help tips for the current page.
- Turn on Play automatically on each page to have the guide start on its own as you move around the app.
- The guide is off by default — it never plays until you start it.
Quick Start for Staff
💰 Cashier
Your job is the front desk — taking orders, recording measurements, collecting payments.
- Add a customer: Customers → New Customer → fill name and mobile.
- Create a bill: Bills → New Bill → search for the customer → add items with measurements → set delivery date → record advance payment → Save.
- Collect a payment: Open any bill → Payments section → + Add Payment → enter amount and mode → Save.
- Mark an order ready: Open a bill → Bill Actions → Mark Ready (or use the Production page).
- Share order status with customer: Open a bill → Share button → sends a WhatsApp/link with a live tracker.
- Record an alteration: Alterations → New Alteration → fill details.
✂️ Cutter
You only see the Production board and the bills assigned to you.
- See your work queue: Go to Production. Your assigned items appear in the "Cutting Assigned" column.
- Start cutting: Click the item card → Start Cutting.
- Finish cutting: Click Cutting Done. The item moves to the stitcher's queue automatically.
- View full job card: Open the bill → tap Job Card button → or scan the QR code printed on the fabric tag — see measurements, instructions, and reference images.
🧵 Stitcher
Your workflow is identical to the cutter's, but for stitching stages.
- See your queue: Go to Production → "Stitching Assigned" column.
- Start stitching: Click the item → Start Stitching.
- Finish stitching: Click Stitching Done. The item moves to Ironing.
- View job card: Same as cutter — open the bill or scan the fabric QR tag.
Dashboard
The dashboard gives you a live snapshot of your shop's activity. It loads automatically when you sign in.
KPI cards
- Today's Bills — Number of new bills created today.
- Month Revenue — Total bill value created this calendar month.
- Pending Orders — Bills not yet delivered.
- Outstanding Balance — Total unpaid balance across all open bills.
Quick actions
The dashboard shows recent bills and a shortcut to create a new bill. Use the sidebar to navigate to any section.
Customers
Adding a customer
- Go to Customers → click New Customer.
- Enter name, mobile number (mandatory), address, and notes.
- Optionally set a Loyalty Discount % — this is auto-applied every time you create a new bill for this customer.
- Save. The customer is now searchable when creating bills.
Measurement profiles
Each customer can have multiple saved measurement sets — one per garment type. Tailor Man ships with measurement templates for all common garment types: Shirt, Pants, Blouse, Churidar Kurtha, Churidar, Pavada, Gown, Frock, Lehenga, Suite, Shorts, Jubba & Kurtha, Nurse Coat, and more — each with the exact fields your karigar needs.
- Open a customer → go to the Measurements tab.
- Click + Add Measurement → select item type → fill in all fields (Chest, Waist, Hip, Sleeve length, etc.).
- Save. This measurement is now available to link when creating bills for this customer.
Measurement QR Card
Generate a printable card with a QR code linking to this customer's full measurement profile. Useful for repeat customers who bring their card to the shop.
- Open a customer → Measurements tab → click 📱 QR Card.
- A preview appears showing the QR code and a summary of all measurements.
- Click Print to print the card.
Loyalty discount
Set a percentage discount on a customer's profile (e.g. 10%). Every time you open a new bill for that customer, the discount field is pre-filled automatically. You can still change it on the bill if needed.
Creating a Bill
- Go to Bills → click New Bill.
- Select customer: Search by name or mobile number. If the customer doesn't exist, add them first from the Customers page.
- Add items: Click + Add Item. Choose the garment type, quantity, rate per piece, and optionally link a saved measurement. Add notes for special instructions (e.g. "Concealed zip, extra lining").
- Repeat for each garment in the order.
- Set delivery date — the expected date the order will be ready.
- Optionally set Material Received Date — when the customer's fabric was handed over.
- Discount % — pre-filled from the customer's loyalty discount. Adjust if needed.
- GST % — enter if you need to add tax. Leave 0 for tax-inclusive pricing.
- Express order — toggle on for rush jobs. Add the express surcharge amount.
- Advance payment — enter the amount collected now and the payment mode.
- Click Save Bill. A bill number is generated automatically.
Service packages
If your shop has fixed-price packages (e.g. "Bridal Set — Blouse + Lehenga + Dupatta"), you can select a package when adding items. The items and rates are pre-filled from the package definition (set up in Settings → Packages).
Bill Detail
The bill detail page is the central hub for a single order. Open any bill from the Bills list to reach it.
Recording a payment
- Scroll to the Payments section.
- Click + Add Payment.
- Enter the amount, payment mode (Cash / UPI / Card / Cheque), and optional notes.
- Save. The balance updates automatically.
Inspiration images
Attach reference photos from WhatsApp, Pinterest, or Instagram to guide your karigar. These appear prominently on the job card.
- Scroll to the Inspiration Images section on the bill.
- Click Add → select one or more photos from your device.
- Photos are compressed and uploaded automatically. Tap any thumbnail to view full size.
- Admin can delete photos by hovering and clicking the ✕ button.
Notifications
- Notify button — appears when the bill status is "Ready". Opens WhatsApp with a pre-written "your order is ready for pickup" message.
- Share button — sends a live order tracking link (no login needed). The customer can see their order status, delivery date, and balance from any phone.
Print & PDF
- Print — opens the browser print dialog with a formatted receipt.
- PDF — generates and downloads a PDF of the receipt, or shares it directly via the system share sheet on mobile.
Bill actions
- Mark Ready — marks the entire order as ready for pickup (bypasses item-level stages).
- Mark Delivered — closes the order. The balance should ideally be zero before delivery.
- Edit — Admin can edit bill details, add/remove items, change delivery date.
Alterations
Alterations are separate from regular bills — they track standalone repair or adjustment jobs.
- Go to Alterations → click New Alteration.
- Select the customer, describe the work (e.g. "Tighten waist by 1 inch"), set the charge and due date.
- Save. The alteration appears in the list with a Pending status.
- When done, open the alteration → change status to Completed → mark payment received.
Production Kanban
The Production page shows all active order items as cards organized by their current stage. It is the workshop's command center.
Production stages
Assigning workers
An Admin or Cashier assigns workers from the bill detail page or the production card:
- Click Assign Cutter → select an employee from the dropdown.
- Click Assign Stitcher → select an employee.
- The assigned worker now sees this item in their queue on the Production page.
Express orders
Bills marked as Express appear with a ⚡ badge and sort to the top of every production column so they are never missed.
QC Check
After ironing, an Admin or Cashier clicks QC Check to confirm the garment has been quality-checked before it's marked Ready. This step is mandatory and cannot be skipped.
Job Card QR
The Job Card is a digital reference sheet for the karigar — containing measurements, instructions, fabric color, and inspiration images for a specific bill. It is accessed by scanning a QR code printed on a small tag attached to the fabric.
Printing the QR tag
- Open a bill → click the Job Card button in the action bar.
- A popup shows the QR code with the URL below it.
- Click Print QR → a printable card opens with the bill number, customer name, item list, and QR code.
- Print and attach to the fabric before handing to the workshop.
What the karigar sees
When a worker scans the QR code (they must be logged in to the Tailor Man app on their phone/tablet), they see:
- Bill number, customer name, delivery date, and express status
- Overall progress stepper
- Each garment with item type, color, special instructions (highlighted in amber), assigned workers
- Full measurement grid (all fields, linked from the customer's measurement profile)
- Material photos and all inspiration images
Deliveries
The Deliveries page shows all open orders grouped by their expected delivery date — giving you a calendar-style view of what needs to go out and when.
- Overdue (red) — past delivery date, not yet delivered.
- Today (blue) — due today.
- Upcoming — future dates, sorted chronologically.
Capacity indicator
Each date group shows a capacity bar (default: 5 orders per day). Green = under capacity, orange = approaching, red = over capacity. Adjust the capacity benchmark based on your shop's throughput.
Date range
Use the Upcoming days dropdown to show 7, 14, or 30 days ahead. Overdue orders always show regardless of the range.
Outstanding Payments
The Outstanding Payments page lists every bill with an unpaid balance, grouped by how long it has been overdue.
- Not Yet Due — delivery date is in the future.
- 1–7 Days overdue — amber alert.
- 8–30 Days overdue — orange alert.
- 30+ Days overdue — red alert. Needs immediate follow-up.
WhatsApp reminder
Each row with a mobile number shows a WhatsApp button. Clicking it opens WhatsApp with a pre-written polite reminder message including the bill number and balance amount. No copy-pasting needed.
Wages
Tailor Man tracks piece-rate wages — workers are paid per garment completed, not per hour.
How piece-rate works
When you create a bill item and assign a cutter and stitcher, each item has a Cutting Charge and Stitching Charge. When the worker advances their stage to "Done", the charge is logged against their name automatically.
Recording a wage payment
- Go to Wages.
- Select the employee and the date range to view their accumulated earnings.
- Review the list of completed items and the total due.
- Click Record Payment → enter amount paid and date → Save.
- Paid items are marked and excluded from the next calculation.
Expenses
Track your shop's operating expenses to get a true profit picture alongside your revenue.
Adding an expense
- Go to Expenses → click Add Expense.
- Enter description, category, amount, and date.
- Optional: add notes (e.g. invoice number, vendor name).
- Save.
Categories
Built-in categories: Rent, Electricity, Staff Salary, Material Purchase, Equipment, Maintenance, Marketing, Transport, Miscellaneous. Use the category filter to analyze spending by type.
Date range filter
Set the From/To date range and click Apply to view expenses for any period. The KPI strip shows total spend, transaction count, top category, and average per entry.
Reports
Reports has five tabs. All tabs share a single date-range bar at the top — set your period once and every tab updates together.
Date range filter
Choose from four quick presets — This Month, Last Month, Last 3 Months, Last 12 Months — or enter a custom From / To date and click Apply. The filter applies to all five tabs simultaneously.
Overview tab
- KPI strip — total revenue, total collected, outstanding balance, and express order count for the selected period.
- Revenue chart — daily or monthly bar chart for the selected date range. Current period is highlighted in blue.
- Item type breakdown — horizontal bars showing which garment types generated the most revenue.
Boutique & Finance tab
- Boutique KPIs — boutique revenue, amount collected, and receivables for the period.
- Finance breakdown — side-by-side comparison of tailoring revenue vs. boutique revenue.
- Recent boutique sales — latest retail sales with pending balances.
Bills tab
Full table of all bills within the selected date range with bill number, customer, status, total, paid, and balance. KPI cards summarize the period.
- Export CSV — downloads all filtered bills as a spreadsheet. Useful for accountants or tax filing.
Productivity tab
- Employee productivity — items processed per worker, ranked.
- Stage throughput — which stages process the most items (useful for finding bottlenecks).
- Express vs. Regular — split of orders by type and revenue.
Customers tab
- Top 10 customers — by total spend within the period.
- Repeat customers — customers with 2+ orders, with first and last order dates.
- Retention rate — % of customers who placed more than one order.
Employees
Adding a new employee
- Go to Employees → click Add Employee.
- Enter their name, email, and a temporary password.
- Select their role: Cashier, Cutter, or Stitcher.
- Save. A Firebase Auth account is created for them. Share the email and password so they can sign in.
Deactivating an employee
If a staff member leaves, open their profile → toggle Active to off. They immediately lose access to the app. Their historical data (bills assigned, wages) is preserved.
Inventory
Track fabric bolts, thread, lining, and any other materials your shop stocks. This is the tailoring materials inventory — for boutique retail stock, see Boutique Sales & Stock.
Adding an inventory item
- Go to Inventory → click Add Item.
- Enter item name, category, unit (metres, kg, pieces), and opening stock quantity.
- Set a reorder level — you'll see a low-stock warning when stock drops below this.
- Optionally enter cost per unit and supplier name.
- Save.
Recording transactions
- Stock In — record a purchase/restock. Enter quantity and optional note.
- Stock Out — record material used for an order. You can link it to a specific bill.
- History — tap the History button on any item to see its full transaction log.
Boutique Sales & Stock
The Boutique module manages ready-made retail items your shop sells — sarees, dress materials, accessories, and any finished goods. It is separate from the tailoring inventory (which tracks raw fabric and materials).
Adding a boutique item
- Go to Boutique Inventory → click Add Item.
- Enter the item name, category, SKU (optional), size, color, and supplier.
- Set Cost Price (what you paid) and Selling Price (what you charge the customer).
- Enter opening stock quantity.
- Set a low-stock threshold — you'll get a warning badge when stock falls to or below this level.
- Save.
Recording a purchase (restocking)
When you receive new stock from a supplier:
- Click Purchase on any item row (or the top-level Record Purchase button).
- Select the item, enter quantity, cost per unit, and supplier details.
- Add an invoice number and payment mode if needed.
- Save. Stock is updated immediately and the purchase is logged.
Recording a sale
When a customer buys a boutique item over the counter, record it using the same Purchase flow — select the item, enter quantity sold, and mark the payment. Stock is decremented automatically.
Low-stock alerts
Items at or below their threshold show an amber ⚠ badge on the Boutique Inventory page and trigger a Low Stock count card on the dashboard. The low-stock panel at the top of the page lists all affected items with a quick-restock shortcut.
Boutique reports
Go to Reports → Boutique & Finance tab to see boutique revenue, collections, receivables, and recent sale history for any date range.
Packages
Packages are fixed-price service bundles — e.g. "Bridal Set" = Blouse + Lehenga + Dupatta at a set price.
Creating a package
- Go to Packages → click New Package.
- Enter the package name and description.
- Add the items included (garment types and rates).
- Save.
When creating a bill, the cashier can select a package to auto-fill all the items and rates in one click.
Settings
Shop profile
Go to Settings → fill in:
- Shop Name — appears on receipts and the customer-facing order tracker.
- Owner Name — printed on receipts.
- Address, Phone, Email — printed on receipts and PDFs.
- GSTIN — GST registration number, printed on invoices when GST is applied.
- Tagline — optional one-line description under the shop name on receipts.
Item types
Define the garment types your shop handles. These appear in the item type dropdown when creating a bill. Go to Settings → Item Types → add, edit, or reorder them. You can also set default cutting and stitching charges per type to speed up billing.
Tailor Man includes 16 ready-made garment type templates — Shirt, Pants, Jeans, Suite, Shorts, Jubba & Kurtha, Nurse Coat, Blouse, Churidar Kurtha, Churidar, Pavada, Gown, Frock, Lehenga, Alteration, and Dress Materials. Each has measurement fields pre-configured. Click Reset to Defaults to restore the full list at any time.
Audit Log
The Audit Log is a read-only record of every significant action taken in your account. It cannot be edited or deleted.
What is logged
- Bill Created — who created it, customer name, total amount.
- Bill Edited — which fields were changed.
- Payment Added — amount, mode, who recorded it.
- Stage Advanced — which item, which stage, which worker.
Each entry shows the action, the related bill, who did it, and the exact date and time.
Roles & Permissions
Full permission matrix across all four roles.
| Feature | Admin | Cashier | Cutter | Stitcher |
|---|---|---|---|---|
| Dashboard | ✓ | ✓ | ✓ | ✓ |
| View customers | ✓ | ✓ | — | — |
| Add / edit customers | ✓ | ✓ | — | — |
| View & add measurements | ✓ | ✓ | — | — |
| Create bill | ✓ | ✓ | — | — |
| Edit bill | ✓ | — | — | — |
| Record payment | ✓ | ✓ | — | — |
| Upload inspiration images | ✓ | ✓ | — | — |
| View production board | ✓ | ✓ | Own items | Own items |
| Assign cutter / stitcher | ✓ | ✓ | — | — |
| Advance cutting stages | ✓ | — | Own items | — |
| Advance stitching stages | ✓ | — | — | Own items |
| Advance ironing / QC / ready | ✓ | ✓ | — | — |
| Deliveries page | ✓ | ✓ | — | — |
| Outstanding payments | ✓ | ✓ | — | — |
| Alterations | ✓ | ✓ | — | — |
| Manage employees | ✓ | — | — | — |
| View wages | ✓ | ✓ | Own only | Own only |
| Record wage payments | ✓ | — | — | — |
| Inventory (view) | ✓ | ✓ | ✓ | ✓ |
| Inventory (add / edit) | ✓ | — | — | — |
| Boutique inventory (view) | ✓ | ✓ | — | — |
| Boutique inventory (add / edit) | ✓ | — | — | — |
| Record boutique purchase / sale | ✓ | ✓ | — | — |
| Expenses | ✓ | — | — | — |
| Reports | ✓ | — | — | — |
| Settings | ✓ | — | — | — |
| Audit log | ✓ | — | — | — |
| Packages | ✓ | Use only | — | — |
Frequently Asked Questions
General
Does Tailor Man work on mobile?
Yes. It is a web app that works on any modern browser — Safari on iPhone, Chrome on Android. No download needed. Add it to your home screen for a native app feel.
Is my data safe if I lose internet connection?
Tailor Man uses offline-first caching. Bills and customers you've already loaded remain available. Any changes you make offline are synced automatically when you reconnect. You cannot load new data (e.g. new bills from another device) while offline.
Can two people use the app at the same time?
Yes. Multiple staff can be logged in simultaneously on different devices. Changes are synced in real time — if a cashier records a payment, the admin sees the updated balance within seconds.
What happens after the 30-day free trial?
Your account enters a grace period. You can still view existing data but cannot create new bills until your plan is activated. Contact your Tailor Man account manager or email support to activate.
Billing & Items
Can I add my own garment types?
Yes. Go to Settings → Item Types → click Add Item Type. You can define any garment name and configure its measurement fields. Tailor Man also ships with 16 built-in templates (Blouse, Churidar Kurtha, Pavada, Gown, Lehenga, Frock, Churidar, Shirt, Pants, and more) that you can activate with one click.
How do I apply GST to a bill?
When creating or editing a bill, enter the GST percentage in the GST % field. The tax amount is calculated automatically and shown as a line item on the receipt. Your GSTIN (set in Settings) is printed on all invoices.
Can I edit a bill after saving it?
Admins can edit bill details (items, delivery date, charges) after creation. All edits are recorded in the Audit Log with a timestamp and the name of who made the change. Payments once recorded cannot be deleted — only the Admin can void a payment from the bill detail page.
How does the express surcharge work?
Toggle ⚡ Express on when creating a bill, then enter the surcharge amount. It is added to the bill total as a separate line item and the bill is flagged throughout the app — it sorts to the top of the production board, shows an orange badge, and appears in Express reports.
Measurements
Does Tailor Man support women's garments?
Yes. Tailor Man includes dedicated measurement templates for Blouse (with back length, neck depth, hand opening, sleeve model, neck model, back style), Churidar Kurtha, Churidar, Pavada, Gown, Frock, and Lehenga — in addition to all men's types. Each template has the exact measurement fields used in South Indian tailoring shops.
Can I store different measurements for the same customer (e.g. blouse vs. gown)?
Yes. Each saved measurement set is linked to a specific garment type. A customer can have a Blouse profile, a Churidar Kurtha profile, and a Gown profile — all stored separately and selectable when creating a bill item.
What is the Measurement QR Card?
A printable card with a QR code that links to the customer's full measurement profile. The customer carries this card to the shop. The cashier scans it to instantly load all measurements — no searching required.
Reports
How do I change the date range in Reports?
Use the preset buttons at the top of the Reports page — This Month, Last Month, Last 3 Months, or Last 12 Months — or enter a custom From / To date and click Apply. All five report tabs update instantly.
Why does the revenue chart sometimes show daily bars and sometimes monthly bars?
The chart adapts to your selected range. If your range is 31 days or fewer, it shows one bar per day so you can see day-to-day patterns. For longer ranges it shows one bar per month. The chart title (e.g. "Daily Tailoring Revenue" or "Monthly Tailoring Revenue") tells you which mode is active.
Can I export data from Reports?
Yes. Go to Reports → Bills tab → click Export CSV. The download includes all bills in the selected date range with every field — customer name, amount, paid, balance, status. Import this into Excel or Google Sheets for further analysis or share with your accountant.
Boutique
What is the difference between Inventory and Boutique Stock?
Inventory tracks raw materials used in tailoring — fabric bolts, thread, lining — and is deducted when you cut for an order. Boutique Stock tracks finished, ready-made retail items your shop sells over the counter — sarees, dress materials, accessories. They are managed on separate pages and appear in separate sections of the Finance report.
How many boutique items can I have on the Free plan?
The Free plan allows up to 10 boutique inventory items and 20 boutique sales per month. Premium and Business plans have no limits. You can see your current plan limits on the pricing page.
Where do I see boutique revenue in reports?
Go to Reports → Boutique & Finance tab. This tab shows boutique revenue, collected amount, receivables, a side-by-side finance breakdown, and a list of recent boutique sales — all filtered to your selected date range.