Tailor Man — User Manual

Everything you need to run your tailor shop from first consultation to final delivery. Jump to your role to get started quickly.

01

Getting Started

Signing up

  1. Go to the Tailor Man home page and click Start Free Trial.
  2. Sign in with your Google account. Enter your shop name when prompted.
  3. You are now the Admin (owner) of your shop workspace. You get a 30-day free trial with full access.
  4. After your trial, your Super Admin will activate your plan. You'll receive a notification when it's time to renew.

First-time setup checklist

  • Go to Settings → fill in your shop name, address, phone, GSTIN, and upload your logo URL for receipts.
  • Go to Settings → Item Types → add the garment types your shop handles (e.g. Salwar, Blouse, Kurta, Lehenga).
  • Go to Employees → add your staff with their roles.
  • Go to Inventory → seed your fabric and material items if you want stock tracking.
  • Create your first customer and bill — you're live.
Trial period: All features are available during the 30-day trial. No payment information is required to start.

Roles overview

Every person in your workspace has one of four roles. Each role limits what they can see and do:

  • Admin — Full access. Manages employees, billing, settings, wages, expenses, reports.
  • Cashier — Creates and manages bills and customers. Records payments. Cannot access wages or expenses.
  • Cutter — Sees only bills assigned to them. Advances cutting stages.
  • Stitcher — Sees only bills assigned to them. Advances stitching stages.

AI Voice Guide & Help

Every working page in the app has a built-in AI Voice Guide that reads each field out loud, one at a time, in your own language. It's perfect for training new staff or for anyone who prefers listening to reading. (It is not on this manual page — there is nothing here to read out.)

  1. Tap the 🔊 AI Voice Guide button floating at the bottom-right of any app page — the dashboard, a bill, the customer form, and so on.
  2. Choose your language (Malayalam, Hindi, Tamil, Telugu, or Kannada) from the switcher at the top of the panel.
  3. Tap ▶ Start voice guide. The app speaks each field while highlighting and scrolling it into view, showing "Step n of N".
  4. Use Previous, Repeat, Pause, Next, and Stop to move at your own pace.
  • The same panel also shows written help tips for the current page.
  • Turn on Play automatically on each page to have the guide start on its own as you move around the app.
  • The guide is off by default — it never plays until you start it.
No voice for your language? If you don't hear audio, the voice for that language may not be installed on your device. Add it in your phone's Text-to-speech settings, or simply read the on-screen step text and tap Next.
Tip: Want to see the whole app before you start? Try the live demo or the product tour — a narrated walkthrough of every screen with sample data, no login needed.
02

Quick Start for Staff

For non-admin staff: Your admin creates your account and gives you an email and a password. Go to tailorman.in, tap Sign in, and type them into the two boxes. Do not use "Continue with Google" — it will not work for a staff account, even if your email is a Gmail address. Change your password after your first sign-in.

💰 Cashier

Cashier

Your job is the front desk — taking orders, recording measurements, collecting payments.

  • Add a customer: Customers → New Customer → fill name and mobile.
  • Create a bill: Bills → New Bill → search for the customer → add items with measurements → set delivery date → record advance payment → Save.
  • Collect a payment: Open any bill → Payments section → + Add Payment → enter amount and mode → Save.
  • Mark an order ready: Open a bill → Bill Actions → Mark Ready. (The Production board is admin-only — you do this from the bill.)
  • Share order status with customer: Open a bill → Share button → sends a WhatsApp/link with a live tracker.
  • Record an alteration: Alterations → New Alteration → fill details.

✂️ Cutter

Cutter

You see only the garments assigned to you. Your whole job lives on two screens: 🏠 Home and ✂️ Work, the two buttons at the bottom of your phone.

  • See your work queue: tap ✂️ Work → Active tab. Full details in The Work Page.
  • Start cutting: on the garment's card, tap Start Cutting.
  • Finish cutting: tap Mark Done. The garment moves to the stitcher's queue automatically and the piece is added to your wages.
  • Check what you have earned: tap 🏠 Home → the My Wages panel. See Your Home Screen.
  • View the full job card: tap the bill number on any card, or scan the QR code printed on the fabric tag — measurements, instructions and reference images.
You cannot open the Production board. It is admin-only. Use the Work page instead — it has everything you need.
Tip: The job card QR is printed on a small tag attached to the fabric. Scan it on your phone to see the full measurement sheet and any design images without needing to log in again.

🧵 Stitcher

Stitcher

Your workflow is identical to the cutter's, but for stitching stages.

  • See your queue: tap ✂️ Work → Active tab. A garment reaches you once the cutter has marked it done.
  • Start stitching: tap Start Stitching on the card.
  • Finish stitching: tap Mark Done. The garment moves to Ironing and the piece is added to your wages.
  • Check your earnings: 🏠 Home → My Wages. See Your Home Screen.
  • View job card: same as the cutter — tap the bill number or scan the fabric QR tag.
You cannot open the Production board. It is admin-only. The Work page is your board.
03

Dashboard

AdminCashier

The dashboard gives you a live snapshot of your shop's activity. It loads automatically when you sign in.

Cutters and stitchers get a different home screen — their own work and their own wages, not the shop's figures. It is described in Your Home Screen.

KPI cards

  • Today's Bills — Number of new bills created today.
  • Month Revenue — Total bill value created this calendar month.
  • Pending Orders — Bills not yet delivered.
  • Outstanding Balance — Total unpaid balance across all open bills.

Quick actions

The dashboard shows recent bills and a shortcut to create a new bill. Use the sidebar to navigate to any section.

Tip: Pin the app to your phone's home screen (Add to Home Screen in your browser) for instant one-tap access — it behaves like a native app.
04

Customers

AdminCashier

Adding a customer

  1. Go to Customers → click New Customer.
  2. Enter name, mobile number (mandatory), address, and notes.
  3. Optionally set a Loyalty Discount % — this is auto-applied every time you create a new bill for this customer.
  4. Save. The customer is now searchable when creating bills.

Measurement profiles

Each customer can have multiple saved measurement sets — one per garment type. Tailor Man ships with measurement templates for all common garment types: Shirt, Pants, Blouse, Churidar Kurtha, Churidar, Pavada, Gown, Frock, Lehenga, Suite, Shorts, Jubba & Kurtha, Nurse Coat, and more — each with the exact fields your karigar needs.

  1. Open a customer → go to the Measurements tab.
  2. Click + Add Measurement → select item type → fill in all fields (Chest, Waist, Hip, Sleeve length, etc.).
  3. Save. This measurement is now available to link when creating bills for this customer.
Tip: When creating a bill item, click Link Measurement to attach the saved profile. The karigar will see the exact measurements on their job card.

Measurement QR Card

Generate a printable card with a QR code linking to this customer's full measurement profile. Useful for repeat customers who bring their card to the shop.

  • Open a customer → Measurements tab → click 📱 QR Card.
  • A preview appears showing the QR code and a summary of all measurements.
  • Click Print to print the card.

Loyalty discount

Set a percentage discount on a customer's profile (e.g. 10%). Every time you open a new bill for that customer, the discount field is pre-filled automatically. You can still change it on the bill if needed.

05

Creating a Bill

AdminCashier
  1. Go to Bills → click New Bill.
  2. Select customer: Search by name or mobile number. If the customer doesn't exist, add them first from the Customers page.
  3. Add items: Click + Add Item. Choose the garment type, quantity, rate per piece, and optionally link a saved measurement. Add notes for special instructions (e.g. "Concealed zip, extra lining").
  4. Repeat for each garment in the order.
  5. Set delivery date — the expected date the order will be ready.
  6. Optionally set Material Received Date — when the customer's fabric was handed over.
  7. Discount % — pre-filled from the customer's loyalty discount. Adjust if needed.
  8. GST % — enter if you need to add tax. Leave 0 for tax-inclusive pricing.
  9. Express order — toggle on for rush jobs. Add the express surcharge amount.
  10. Advance payment — enter the amount collected now and the payment mode.
  11. Click Save Bill. A bill number is generated automatically.
Important: Bill numbers are sequential and cannot be changed after creation. Make sure all item details are correct before saving — you can edit them later but it creates an audit trail.

Service packages

If your shop has fixed-price packages (e.g. "Bridal Set — Blouse + Lehenga + Dupatta"), you can select a package when adding items. The items and rates are pre-filled from the package definition (set up in Settings → Packages).

06

Bill Detail

All rolesAdmin — full access

The bill detail page is the central hub for a single order. Open any bill from the Bills list to reach it.

Recording a payment

  1. Scroll to the Payments section.
  2. Click + Add Payment.
  3. Enter the amount, payment mode (Cash / UPI / Card / Cheque), and optional notes.
  4. Save. The balance updates automatically.

Inspiration images

Attach reference photos from WhatsApp, Pinterest, or Instagram to guide your karigar. These appear prominently on the job card.

  • Scroll to the Inspiration Images section on the bill.
  • Click Add → select one or more photos from your device.
  • Photos are compressed and uploaded automatically. Tap any thumbnail to view full size.
  • Admin can delete photos by hovering and clicking the ✕ button.

Notifications

  • Notify button — appears when the bill status is "Ready". Opens WhatsApp with a pre-written "your order is ready for pickup" message.
  • Share button — sends a live order tracking link (no login needed). The customer can see their order status, delivery date, and balance from any phone.

Print & PDF

  • Print — opens the browser print dialog with a formatted receipt.
  • PDF — generates and downloads a PDF of the receipt, or shares it directly via the system share sheet on mobile.

Bill actions

  • Mark Ready — marks the entire order as ready for pickup (bypasses item-level stages).
  • Mark Delivered — closes the order. The balance should ideally be zero before delivery.
  • Edit — Admin can edit bill details, add/remove items, change delivery date.
07

Alterations

AdminCashier

Alterations are separate from regular bills — they track standalone repair or adjustment jobs.

  1. Go to Alterations → click New Alteration.
  2. Select the customer, describe the work (e.g. "Tighten waist by 1 inch"), set the charge and due date.
  3. Save. The alteration appears in the list with a Pending status.
  4. When done, open the alteration → change status to Completed → mark payment received.
Tip: Use the alteration notes field to record specific instructions — "customer's own material, handle carefully".
08

Production Kanban

Admin only

The Production page shows all active order items as cards organized by their current stage. It is the workshop's command center.

This page is for the admin alone. Cashiers, cutters and stitchers cannot open it — they are sent back with a "no access" message. Cutters and stitchers work from the Work page instead, and a cashier assigns and advances work from the bill itself.

Production stages

Material Received
→
Cutting Assigned
→
Cutting Started
→
Cutting Done
→
Stitching Assigned
→
Stitching Started
→
Stitching Done
→
Ironing
→
QC Check
→
Ready
→
Delivered

Assigning workers

An admin assigns from the production card or the bill; a cashier assigns from the bill detail page:

  • Click Assign Cutter → select an employee from the dropdown.
  • Click Assign Stitcher → select an employee.
  • The assigned worker now sees this garment on their Work page and on their home screen.
Only active employees with the matching role appear in these dropdowns — plus admins, who can be assigned work too. If someone is missing, check their row on the Employees page.

Express orders

Bills marked as Express appear with a ⚡ badge and sort to the top of every production column so they are never missed.

QC Check

After ironing, an Admin or Cashier clicks QC Check to confirm the garment has been quality-checked before it's marked Ready. This step is mandatory and cannot be skipped.

For cutters and stitchers: you do not see this board at all — your garments are on the Work page. There you can advance only the pieces assigned to you; you cannot skip a stage or assign work to yourself.
09

The Work Page (My Work)

CutterStitcherAdmin

If you are a cutter or a stitcher, this is your page. It lists the garments that have been given to you, and it is where you tell the shop that you have started a piece and that you have finished it.

How to open it: on your phone, tap ✂️ Work in the bar at the bottom of the screen. It is one of only two buttons you have down there — the other is Home.
The Production board is not for you. The big Kanban board described in Production Kanban is admin-only. A cutter or stitcher who tries to open it is sent back with a "no access" message. Your board is this Work page — everything you need to do your job is here.

The two tabs

  • Active — the garments sitting with you right now. A cutter sees pieces at Cutting Assigned and Cutting Started; a stitcher sees Stitching Assigned and Stitching Started.
  • Completed Today — what you finished since this morning. Useful at the end of the day to check your count before you leave.

If a tab says "Nothing here", there is genuinely nothing waiting for you — either the work has not been assigned yet, or you have finished it all. Ask your admin to assign you a garment.

What each card tells you

  • Bill number — tap it to open the full bill, with measurements, reference photos and stitching instructions.
  • Customer name and mobile number.
  • Delivery date — the date the customer has been promised. This is the one to watch.
  • Stage — where this piece has reached, on the right-hand side.
  • Garment type and quantity — e.g. Blouse × 2, with any notes written by the cashier underneath in italics.

Doing the work

Each card shows one button at a time — exactly the one that makes sense for the stage the garment has reached.

  1. When you pick up the fabric, tap Start Cutting (or Start Stitching). The shop can now see the piece is in your hands.
  2. When the piece is finished, tap Mark Done.

The moment you tap Mark Done:

  • The garment moves on by itself — a cut piece goes into the stitching queue, a stitched piece goes to Ironing. You do not have to tell anyone.
  • It leaves your Active tab and appears under Completed Today.
  • That piece is added to your wages. See Your Home Screen.
You can also do this from the bill itself. Open the bill — by tapping the bill number, or by scanning the job card QR on the fabric tag — and the same Start and Mark Done buttons are there, next to the full measurement sheet.
Only your own pieces. You can advance the garments assigned to you and nothing else. You cannot skip a stage, assign work to yourself, or touch another worker's pieces.

What the admin sees here

An admin opening the Work page gets a different view — every active assigned item in the shop, across all workers, as one flat list. There are no Start or Mark Done buttons on it. It is a quick "what is on the floor right now" list; to actually move work along, use the Production board.

10

Your Home Screen (Cutter & Stitcher)

CutterStitcher

Tapping 🏠 Home gives a cutter or stitcher a completely different screen from the one the shop owner sees. It opens with your name — "Hi Ravi" — and everything below it is about your work and your money. The owner's version is described in Dashboard; ignore that section, it is not what you get.

Your four counts

Across the top:

  • Active — pieces with you right now.
  • Due Today — of those, the ones the customer is collecting today.
  • Overdue — pieces whose delivery date has already passed. If this is not zero, start here.
  • Done Today — what you have finished since this morning.

Your list

Below the counts are the same Active and Completed Today tabs as the Work page, but the cards carry more detail — and the Active list is sorted by delivery date, earliest first, so the most urgent garment is always at the top.

  • The measurements for that garment, right on the card — no need to open the bill.
  • Any reference photos the customer brought.
  • Who is handling the other half: a cutter sees Stitcher: …, a stitcher sees Cut by: ….
  • The same Start and Mark Done buttons.

My Wages

This panel is only yours — no other worker's earnings and none of the shop's figures are in it. It shows:

  • Rate — what you are paid per piece.
  • Today — what you have earned since this morning, and how many pieces that is.
  • Pending Total — everything finished but not yet paid to you, today's and older.
  • Paid (30 days) — what you have actually been paid in the last month, and how many payouts.
  • Last paid — the amount and date of your most recent payout, in the top right.
  • Pending pieces — tap to expand the full list of unpaid pieces, each tagged Today or Earlier, so you can check the count against your own record.
How a piece reaches this panel: it is counted the moment you tap Mark Done — at Cutting Completed for a cutter, Stitching Completed for a stitcher. It then sits in Pending Total until the owner pays you and records it, after which it moves into Paid.
"Rate not set — ask admin". If you see this instead of a rate, your earnings will show as zero no matter how much you finish. It is not a mistake in your work — the owner has not yet entered the cutting and stitching rates in Settings. Show them this message.

What you will not see

Shop revenue, reports, expenses, other workers' wages, customer payment records, the employee list and settings are all hidden from cutters and stitchers — not merely greyed out, but blocked by the database itself. The full breakdown is in Roles & Permissions.

11

Job Card QR

AdminCashier

The Job Card is a digital reference sheet for the karigar — containing measurements, instructions, fabric color, and inspiration images for a specific bill. It is accessed by scanning a QR code printed on a small tag attached to the fabric.

Printing the QR tag

  1. Open a bill → click the Job Card button in the action bar.
  2. A popup shows the QR code with the URL below it.
  3. Click Print QR → a printable card opens with the bill number, customer name, item list, and QR code.
  4. Print and attach to the fabric before handing to the workshop.

What the karigar sees

When a worker scans the QR code (they must be logged in to the Tailor Man app on their phone/tablet), they see:

  • Bill number, customer name, delivery date, and express status
  • Overall progress stepper
  • Each garment with item type, color, special instructions (highlighted in amber), assigned workers
  • Full measurement grid (all fields, linked from the customer's measurement profile)
  • Material photos and all inspiration images
Tip: Workers only need to log in once on the workshop tablet. The device stays logged in and they can scan any job card QR immediately.
12

Deliveries

AdminCashier

The Deliveries page shows all open orders grouped by their expected delivery date — giving you a calendar-style view of what needs to go out and when.

  • Overdue (red) — past delivery date, not yet delivered.
  • Today (blue) — due today.
  • Upcoming — future dates, sorted chronologically.

Capacity indicator

Each date group shows a capacity bar (default: 5 orders per day). Green = under capacity, orange = approaching, red = over capacity. Adjust the capacity benchmark based on your shop's throughput.

Date range

Use the Upcoming days dropdown to show 7, 14, or 30 days ahead. Overdue orders always show regardless of the range.

13

Outstanding Payments

AdminCashier

The Outstanding Payments page lists every bill with an unpaid balance, grouped by how long it has been overdue.

  • Not Yet Due — delivery date is in the future.
  • 1–7 Days overdue — amber alert.
  • 8–30 Days overdue — orange alert.
  • 30+ Days overdue — red alert. Needs immediate follow-up.

WhatsApp reminder

Each row with a mobile number shows a WhatsApp button. Clicking it opens WhatsApp with a pre-written polite reminder message including the bill number and balance amount. No copy-pasting needed.

Tip: Review the Outstanding page every Monday morning as part of your weekly routine. The KPI strip at the top shows the total amount and number of overdue bills at a glance.
14

Wages

AdminCashier — view only (own)

Tailor Man tracks piece-rate wages — workers are paid per garment completed, not per hour.

How piece-rate works

When you create a bill item and assign a cutter and stitcher, each item has a Cutting Charge and Stitching Charge. When the worker advances their stage to "Done", the charge is logged against their name automatically.

Recording a wage payment

  1. Go to Wages.
  2. Select the employee and the date range to view their accumulated earnings.
  3. Review the list of completed items and the total due.
  4. Click Record Payment → enter amount paid and date → Save.
  5. Paid items are marked and excluded from the next calculation.
For workers: You can view your own wage history under Wages. You cannot see other workers' wages.
15

Expenses

Admin only

Track your shop's operating expenses to get a true profit picture alongside your revenue.

Adding an expense

  1. Go to Expenses → click Add Expense.
  2. Enter description, category, amount, and date.
  3. Optional: add notes (e.g. invoice number, vendor name).
  4. Save.

Categories

Built-in categories: Rent, Electricity, Staff Salary, Material Purchase, Equipment, Maintenance, Marketing, Transport, Miscellaneous. Use the category filter to analyze spending by type.

Date range filter

Set the From/To date range and click Apply to view expenses for any period. The KPI strip shows total spend, transaction count, top category, and average per entry.

16

Reports

Admin only

Reports has five tabs. All tabs share a single date-range bar at the top — set your period once and every tab updates together.

Date range filter

Choose from four quick presets — This Month, Last Month, Last 3 Months, Last 12 Months — or enter a custom From / To date and click Apply. The filter applies to all five tabs simultaneously.

Tip: The revenue chart adapts automatically — it shows daily bars when your range is 31 days or less, and monthly bars for longer ranges. The chart title tells you which mode is active.

Overview tab

  • KPI strip — total revenue, total collected, outstanding balance, and express order count for the selected period.
  • Revenue chart — daily or monthly bar chart for the selected date range. Current period is highlighted in blue.
  • Item type breakdown — horizontal bars showing which garment types generated the most revenue.

Boutique & Finance tab

  • Boutique KPIs — boutique revenue, amount collected, and receivables for the period.
  • Finance breakdown — side-by-side comparison of tailoring revenue vs. boutique revenue.
  • Recent boutique sales — latest retail sales with pending balances.

Bills tab

Full table of all bills within the selected date range with bill number, customer, status, total, paid, and balance. KPI cards summarize the period.

  • Export CSV — downloads all filtered bills as a spreadsheet. Useful for accountants or tax filing.

Productivity tab

  • Employee productivity — items processed per worker, ranked.
  • Stage throughput — which stages process the most items (useful for finding bottlenecks).
  • Express vs. Regular — split of orders by type and revenue.

Customers tab

  • Top 10 customers — by total spend within the period.
  • Repeat customers — customers with 2+ orders, with first and last order dates.
  • Retention rate — % of customers who placed more than one order.
17

Employees

Admin only

Every person who works in your shop gets their own login. They see only the screens their job needs, every bill and every garment they touch is recorded against their name, and the day someone leaves you switch their access off in two clicks. The Employees page is where you create those logins and look after them.

Only the admin sees this page. Employees does not appear in the menu for a cashier, cutter or stitcher, and the database refuses their requests even if they type the address by hand.

Step 1 — Choose the right role

Decide the role before you create the account. It decides the whole menu that person sees when they sign in. You can change it later, but it is less confusing for staff if you get it right the first time.

Role Give it to They can
Cashier Front-desk staff — the person who meets customers Add customers and measurements, create bills, take payments, assign work to cutters and stitchers, and handle deliveries, alterations, outstanding payments and boutique sales
Cutter The karigar who cuts See only the garments assigned to them, open the measurements for those garments, and mark cutting started and completed
Stitcher The karigar who stitches See only the garments assigned to them, and mark stitching started and completed
Admin The owner, a partner, or a manager you trust completely Everything — including reports, wages, expenses, settings, and the power to create and switch off other staff accounts
Be careful with Admin. An admin can see your full revenue, edit any bill, change prices and switch off other staff accounts. A shop manager who only needs to bill and assign work should be a Cashier, not an Admin.

The full breakdown of who can do what is in Roles & Permissions, and a one-page cheat sheet for each role is in Quick Start for Staff — worth sending to a new joiner on their first day.

Step 2 — Check how many accounts your plan allows

Each active account uses one seat, and that includes your own admin account.

Plan Seats In practice
Free1Owner only — no staff accounts
Premium4You + 3 staff members
BusinessUnlimitedAs many staff as you need
During your free trial you get Premium seats, so you can set up your whole team and try it properly before choosing a plan.

If every seat is in use, Create Account refuses and tells you so. You then have two choices: deactivate someone who no longer works with you — that frees their seat immediately — or upgrade your plan.

Step 3 — Create the account

  1. Open Employees from the menu.
  2. Click + Add Employee. The New Employee Account form opens.
  3. Full Name — the name as you want it to appear on the production board, on job cards and in the wages list. Use the name your shop actually calls them, e.g. Ravi Kumar.
  4. Role — Cashier, Cutter, Stitcher or Admin, as decided in Step 1.
  5. Email — this is their username. It must not already be registered with Tailor Man.
  6. Password — at least 6 characters. Tap the eye icon to check what you typed before saving.
  7. Click Create Account. You stay signed in — the app does not log you out or switch you to the new account. The new person appears in the list below straight away.

Choosing the email and password

  • Get the email right the first time — it is the one thing you cannot change afterwards. The name, role and password can all be edited later; a wrong email means starting the account again.
  • An address the staff member can actually open is better, so they can reset their own password from the sign-in page. It is not essential — you can always set a new password for them yourself.
  • If a karigar has no email of their own, the simplest fix is to create one free Gmail account together, on their phone, while they are standing in front of you.
  • Never share one email between two people. Two cutters on one login means the production board cannot tell you who cut what, and the wages page cannot tell you who to pay.
  • Set a simple starting password and ask them to change it after their first sign-in.

Step 4 — Hand over the login

Once the account is created, a blue banner appears showing the email you used. Give the staff member three things:

  1. The web address — tailorman.in, then Sign in.
  2. Their email address.
  3. The password you set.
They must use Email and Password. "Continue with Google" will not work for a staff account, even when the email is a Gmail address. Tell them to type the email and password into the two boxes and press Sign in.
Do it with their phone in hand. Sit with the new joiner for their first sign-in, let them change the password, and show them how to add Tailor Man to their home screen. Five minutes here saves a week of "it's not opening" phone calls.

Reading the employee list

Below the form, every account in your shop is listed — including your own. On a phone each person is a card; on a computer it is a table. For each person you see their name and initials, their email, their role, whether they are Active or Inactive, and the date the account was added.

Editing an employee

Click Edit on anyone's row. One dialog holds everything you can change about them:

  • Full Name — fix a spelling mistake, or update a name.
  • Email — shown, but greyed out. It cannot be changed; see below.
  • Role — Admin, Cashier, Cutter or Stitcher.
  • Active — untick to switch their access off.
  • Set a new password — leave blank to keep the current one.

Click Save changes. Nothing is written until you do, so you can open the dialog to look and close it again safely.

Correcting a name is worth doing straight away. The name here is what appears on the production board, in the Assign Cutter and Assign Stitcher lists, on job cards and in the wages list. Note that work already assigned keeps the old spelling in its history — the new name applies from here on.
The sign-in email cannot be changed. The name and role live in your shop's records, but the email is the login itself, held separately. If you typed it wrong, deactivate that account and create a new one on the correct address.

Changing someone's role

For a cutter moving to the front desk, or a cashier you are promoting to manage the shop:

  1. Click Edit on their row.
  2. Pick the new Role.
  3. Click Save changes. An "Updated" confirmation appears.

The change takes effect at once. If that person is using the app at that moment, their screen reloads by itself within a few seconds and the menu rebuilds for the new role — they do not need to sign out and back in.

Do not change your own row to a non-admin role. Your own account is in this list too. Switch yourself from Admin to Cashier and save, and you immediately lose Employees, Reports, Settings and Wages — and you cannot undo it, because only an admin can edit roles. The same applies to unticking Active on your own row. If there is any chance of this happening, keep a second trusted Admin account in the shop.

Switching access off (deactivating)

When a staff member leaves, or you want to suspend someone's access for a while, do not look for a delete button — untick Active instead.

  1. Click Edit on their row.
  2. Untick Active.
  3. Click Save changes.

From that moment:

  • They are signed out on every device, usually within seconds, even in the middle of what they were doing.
  • If they try to sign in again they are stopped with the message "Your access to this shop has been switched off. Ask the shop admin to re-enable your account." Their password still works — it just opens nothing.
  • They disappear from the Assign Cutter / Assign Stitcher lists, so nobody can hand them new work by accident.
  • Their seat is freed, so you can create the replacement's account straight away.
  • Everything they did is kept — the bills they created, the garments they cut or stitched, their name in every timeline, and their wage history. Nothing in your records changes.
Unfinished work does not reassign itself. Before deactivating someone, check the production board for garments still carrying their name and hand those to somebody else — otherwise they sit parked in that column. Settle any pending wages on the Wages page too; a deactivated worker's unpaid pieces still appear there, but it is cleaner to close the account fully.

Bringing someone back

For a seasonal worker returning, or a suspension lifted: click Edit, tick Active, and click Save changes. They sign in again with the same email and password and pick up where they left off — no new account, and their old history is still attached to them. Just make sure you have a free seat on your plan.

Why there is no Delete button

Deleting a person would break the records that mention them: which cutter cut a garment six months ago, who took a payment, who was paid which wage. Tailor Man keeps that history intact and gives you the Active switch instead — it removes access just as completely, and it can be undone.

If a staff member forgets their password

Nobody can read an existing password — they are stored encrypted, and not even Tailor Man support can look one up. But as the admin you can simply set a new one:

  1. Click Edit on their row.
  2. Type a new password under Set a new password — at least 6 characters. Tap Show to check what you typed.
  3. Click Save changes.
  4. Tell them the new password. No email is sent — if you do not pass it on, nobody knows it.

Their old password stops working immediately. Ask them to sign in with the new one, then change it to something only they know.

They can also do it themselves, without involving you: on the sign-in page, Forgot password? → enter their email → Send Reset Email → follow the link. That route needs them to be able to open that inbox; setting the password yourself does not.
Only you can do this. Resetting a password is admin-only, it works only for people in your own shop, and every reset is written to the Audit Log with your name against it.

Managing your team day to day

Give them work

Creating the account does not, by itself, show a cutter or stitcher anything — their screen stays empty until garments are assigned to them. Assign from the Dashboard (tick several items and give them all to one person at once) or from a bill using Assign Cutter / Assign Stitcher. Only active staff with the matching role appear in the picker, so a new cutter shows up the moment you save their account. See Production Kanban.

See what they are producing

  • Production board — filter by employee to see everything currently in one person's hands, and where it is stuck.
  • Reports → Productivity — items completed per worker, ranked, over any date range. (Business plan)

Pay them

Wages are piece-rate. Set the cutting rate and stitching rate once in Settings, and every garment that passes Cutting Completed or Stitching Completed is added to that worker's pending total automatically. The Wages page groups pending amounts by person so you can pay and record it in one step. (Premium plan and above)

See who changed what

Role changes and activations are written to the Audit Log alongside bill edits and payments, with the time and the name of the admin who made the change. (Business plan)

When something goes wrong

What you see What to do
An account with this email already exists. That email is already registered with Tailor Man — often it is someone you added before and then deactivated. Check the list below the form first; if they are there, tick Active instead of creating a duplicate. Otherwise use a different email.
Password must be at least 6 characters. Lengthen the password. Letters and numbers together are fine.
Invalid email address. Check for a missing @, a trailing space, or a typo such as gmail.con.
Your plan includes N staff accounts and all are in use. Deactivate someone who has left, or upgrade your plan. Remember your own admin account uses one seat.
"Nothing shows on my screen" Normal for a new cutter or stitcher with no work yet — assign them a garment and ask them to refresh.
"It won't let me sign in" Check they are using Email and Password rather than Continue with Google, and that Active is ticked on their row.

A short checklist

New joiner: create the account with the right role → sign in together on their phone → let them change the password → add to home screen → assign their first garment.
Someone leaving: reassign their pending garments → settle pending wages → untick Active → Save.
Every few months: open Employees and read down the list. Anyone still active who no longer works with you is an open door — and a seat you are paying for.
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Inventory

Admin — writeAll staff — view

Track fabric bolts, thread, lining, and any other materials your shop stocks. This is the tailoring materials inventory — for boutique retail stock, see Boutique Sales & Stock.

Free plan limit: The Free plan supports up to 10 inventory items. Upgrade to Premium for unlimited items.

Adding an inventory item

  1. Go to Inventory → click Add Item.
  2. Enter item name, category, unit (metres, kg, pieces), and opening stock quantity.
  3. Set a reorder level — you'll see a low-stock warning when stock drops below this.
  4. Optionally enter cost per unit and supplier name.
  5. Save.

Recording transactions

  • Stock In — record a purchase/restock. Enter quantity and optional note.
  • Stock Out — record material used for an order. You can link it to a specific bill.
  • History — tap the History button on any item to see its full transaction log.
Tip: When creating a bill, you can deduct inventory directly from the bill item — select the fabric from inventory and enter how many metres used. Stock is updated automatically.
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Boutique Sales & Stock

Admin — full accessCashier — sales & purchases

The Boutique module manages ready-made retail items your shop sells — sarees, dress materials, accessories, and any finished goods. It is separate from the tailoring inventory (which tracks raw fabric and materials).

Free plan limits: Up to 10 boutique items and 20 boutique sales per month. Upgrade to Premium for unlimited.

Adding a boutique item

  1. Go to Boutique Inventory → click Add Item.
  2. Enter the item name, category, SKU (optional), size, color, and supplier.
  3. Set Cost Price (what you paid) and Selling Price (what you charge the customer).
  4. Enter opening stock quantity.
  5. Set a low-stock threshold — you'll get a warning badge when stock falls to or below this level.
  6. Save.

Recording a purchase (restocking)

When you receive new stock from a supplier:

  1. Click Purchase on any item row (or the top-level Record Purchase button).
  2. Select the item, enter quantity, cost per unit, and supplier details.
  3. Add an invoice number and payment mode if needed.
  4. Save. Stock is updated immediately and the purchase is logged.

Recording a sale

When a customer buys a boutique item over the counter, record it using the same Purchase flow — select the item, enter quantity sold, and mark the payment. Stock is decremented automatically.

Tip: Use the Adjust Stock button (↑ / ↓) for manual corrections — for example, after a stock count or if an item is damaged and written off.

Low-stock alerts

Items at or below their threshold show an amber ⚠ badge on the Boutique Inventory page and trigger a Low Stock count card on the dashboard. The low-stock panel at the top of the page lists all affected items with a quick-restock shortcut.

Boutique reports

Go to Reports → Boutique & Finance tab to see boutique revenue, collections, receivables, and recent sale history for any date range.

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Packages

Admin — manageCashier — use

Packages are fixed-price service bundles — e.g. "Bridal Set" = Blouse + Lehenga + Dupatta at a set price.

Creating a package

  1. Go to Packages → click New Package.
  2. Enter the package name and description.
  3. Add the items included (garment types and rates).
  4. Save.

When creating a bill, the cashier can select a package to auto-fill all the items and rates in one click.

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Settings

Admin only

Shop profile

Go to Settings → fill in:

  • Shop Name — appears on receipts and the customer-facing order tracker.
  • Owner Name — printed on receipts.
  • Address, Phone, Email — printed on receipts and PDFs.
  • GSTIN — GST registration number, printed on invoices when GST is applied.
  • Tagline — optional one-line description under the shop name on receipts.

Item types

Define the garment types your shop handles. These appear in the item type dropdown when creating a bill. Go to Settings → Item Types → add, edit, or reorder them. You can also set default cutting and stitching charges per type to speed up billing.

Tailor Man includes 16 ready-made garment type templates — Shirt, Pants, Jeans, Suite, Shorts, Jubba & Kurtha, Nurse Coat, Blouse, Churidar Kurtha, Churidar, Pavada, Gown, Frock, Lehenga, Alteration, and Dress Materials. Each has measurement fields pre-configured. Click Reset to Defaults to restore the full list at any time.

Tip: Drag the handles on the Item Types list to reorder them — the order here determines the order in the bill item dropdown. Put your most-used types at the top.
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Audit Log

Admin only

The Audit Log is a read-only record of every significant action taken in your account. It cannot be edited or deleted.

What is logged

  • Bill Created — who created it, customer name, total amount.
  • Bill Edited — which fields were changed.
  • Payment Added — amount, mode, who recorded it.
  • Stage Advanced — which item, which stage, which worker.

Each entry shows the action, the related bill, who did it, and the exact date and time.

Use case: If a customer disputes a payment or a bill was changed without your knowledge, the Audit Log is your source of truth. Use the filter to quickly narrow by action type.
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Roles & Permissions

Full permission matrix across all four roles.

Feature Admin Cashier Cutter Stitcher
Dashboard✓✓✓✓
View customers✓✓——
Add / edit customers✓✓——
View & add measurements✓✓——
Create bill✓✓——
Edit bill✓———
Record payment✓✓——
Upload inspiration images✓✓——
View production board✓———
Work page (My Work)All items—Own itemsOwn items
Assign cutter / stitcher✓✓——
Advance cutting stages✓—Own items—
Advance stitching stages✓——Own items
Advance ironing / QC / ready✓✓——
Deliveries page✓✓——
Outstanding payments✓✓——
Alterations✓✓——
Manage employees✓———
View wages✓—Own onlyOwn only
Record wage payments✓———
Inventory (view)✓———
Inventory (add / edit)✓———
Boutique inventory (view)✓✓——
Boutique inventory (add / edit)✓———
Record boutique purchase / sale✓✓——
Expenses✓———
Reports✓———
Settings✓———
Audit log✓———
Packages✓Use only——
Note: These permissions are enforced both in the UI (buttons are hidden) and at the database level (Firestore Security Rules). Even a technically savvy user cannot bypass them.
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Frequently Asked Questions

General

Does Tailor Man work on mobile?

Yes. It is a web app that works on any modern browser — Safari on iPhone, Chrome on Android. No download needed. Add it to your home screen for a native app feel.

Is my data safe if I lose internet connection?

Tailor Man uses offline-first caching. Bills and customers you've already loaded remain available. Any changes you make offline are synced automatically when you reconnect. You cannot load new data (e.g. new bills from another device) while offline.

Can two people use the app at the same time?

Yes. Multiple staff can be logged in simultaneously on different devices. Changes are synced in real time — if a cashier records a payment, the admin sees the updated balance within seconds.

What happens after the 30-day free trial?

Your account enters a grace period. You can still view existing data but cannot create new bills until your plan is activated. Contact your Tailor Man account manager or email support to activate.

Billing & Items

Can I add my own garment types?

Yes. Go to Settings → Item Types → click Add Item Type. You can define any garment name and configure its measurement fields. Tailor Man also ships with 16 built-in templates (Blouse, Churidar Kurtha, Pavada, Gown, Lehenga, Frock, Churidar, Shirt, Pants, and more) that you can activate with one click.

How do I apply GST to a bill?

When creating or editing a bill, enter the GST percentage in the GST % field. The tax amount is calculated automatically and shown as a line item on the receipt. Your GSTIN (set in Settings) is printed on all invoices.

Can I edit a bill after saving it?

Admins can edit bill details (items, delivery date, charges) after creation. All edits are recorded in the Audit Log with a timestamp and the name of who made the change. Payments once recorded cannot be deleted — only the Admin can void a payment from the bill detail page.

How does the express surcharge work?

Toggle ⚡ Express on when creating a bill, then enter the surcharge amount. It is added to the bill total as a separate line item and the bill is flagged throughout the app — it sorts to the top of the production board, shows an orange badge, and appears in Express reports.

Measurements

Does Tailor Man support women's garments?

Yes. Tailor Man includes dedicated measurement templates for Blouse (with back length, neck depth, hand opening, sleeve model, neck model, back style), Churidar Kurtha, Churidar, Pavada, Gown, Frock, and Lehenga — in addition to all men's types. Each template has the exact measurement fields used in South Indian tailoring shops.

Can I store different measurements for the same customer (e.g. blouse vs. gown)?

Yes. Each saved measurement set is linked to a specific garment type. A customer can have a Blouse profile, a Churidar Kurtha profile, and a Gown profile — all stored separately and selectable when creating a bill item.

What is the Measurement QR Card?

A printable card with a QR code that links to the customer's full measurement profile. The customer carries this card to the shop. The cashier scans it to instantly load all measurements — no searching required.

Reports

How do I change the date range in Reports?

Use the preset buttons at the top of the Reports page — This Month, Last Month, Last 3 Months, or Last 12 Months — or enter a custom From / To date and click Apply. All five report tabs update instantly.

Why does the revenue chart sometimes show daily bars and sometimes monthly bars?

The chart adapts to your selected range. If your range is 31 days or fewer, it shows one bar per day so you can see day-to-day patterns. For longer ranges it shows one bar per month. The chart title (e.g. "Daily Tailoring Revenue" or "Monthly Tailoring Revenue") tells you which mode is active.

Can I export data from Reports?

Yes. Go to Reports → Bills tab → click Export CSV. The download includes all bills in the selected date range with every field — customer name, amount, paid, balance, status. Import this into Excel or Google Sheets for further analysis or share with your accountant.

Boutique

What is the difference between Inventory and Boutique Stock?

Inventory tracks raw materials used in tailoring — fabric bolts, thread, lining — and is deducted when you cut for an order. Boutique Stock tracks finished, ready-made retail items your shop sells over the counter — sarees, dress materials, accessories. They are managed on separate pages and appear in separate sections of the Finance report.

How many boutique items can I have on the Free plan?

The Free plan allows up to 10 boutique inventory items and 20 boutique sales per month. Premium and Business plans have no limits. You can see your current plan limits on the pricing page.

Where do I see boutique revenue in reports?

Go to Reports → Boutique & Finance tab. This tab shows boutique revenue, collected amount, receivables, a side-by-side finance breakdown, and a list of recent boutique sales — all filtered to your selected date range.